Customer Service

Complaint Management

Service now, support always

Taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. Customer service is meeting the needs and desires of any customer.

Water treatment repairs and services.

Grow clients relationships by providing professional services, solutions.

Water Expert offers services for all your water treatment needs.

Site survey to determine proper sizing of your water treatment solution.
Free water testing services and assessment.
Installation, configuration, and programming of your water softener, water filter, or water treatment systems.
Installation of reverse osmosis, sediment, and other types of filtration systems.

Inspection and often service repairs on many third-party water treatment systems.
Your local  Water Expert can answer any questions you may have about our customer support.

Ensuring that your product is operating effectively and delivering pure clean water is our highest priority.

  • Service/O&M contracts:
    • Annual maintenance contracts (AMC)
    • O&M
    • On call services
    • Boiler & cooling water treatment programs
    • Consultancy & surveys
  • Equipment modification
    • Upgradation
    • Automation
  • RO service & monitoring
    • Membrane cleaning & replacement
    • High pressure pump servicing
  • Water audits
    • A comprehensive study of the total water circuit aimed at enhancing the efficiency (quality and quantity) of the entire circuit, conducted by highly qualified and experienced industry experts. A detailed report with detailed recommendations for optimum water management is submitted at the end of the study.
  • Consumables replacement
  • Supply of spares
    • Valves, ejectors, strainers, laterals and internals
    • Pump components

SYSTEM MAINTENANCE: The system requires very little maintenance as long as the filter cartridges are
regularly replaced at the recommended time frame